Redesign your website without writing anything new
You can redesign your website without writing a single new paragraph. The text on your current site, your Google listing, your flyers and your emails to customers already says what you do, in your own voice. A redesign can keep those words, update the few facts that changed, and give them a new layout that works on phones. Writing is the step that stalls most redesigns, so skipping it is often the difference between a new site this month and a new site never.
Why your existing words are worth keeping
Owners often assume the old text has to go along with the old design. Usually the opposite is true:
- It is in your voice. You or someone close to the business wrote it, so it sounds like you. New marketing copy often sounds like everyone else.
- It is mostly accurate. It describes the services you actually offer, the way you actually work.
- Customers already recognize it. Regulars and referrals have read it before.
- Google has already read it. Pages that have been around for years with the same wording are known quantities. Keeping the words, and the page addresses, keeps that history in place. Nobody can promise how Google will treat a redesign, but keeping what it already knows is the careful choice.
The problem with most old sites is not the words, it is everything around them: cramped layouts, tiny text on phones, buried phone numbers, slow pages.
What to reuse exactly as it is
Go through your current site and mark what can move across without changes:
- Service descriptions, as long as you still offer those services.
- Your about story: how the business started, who runs it.
- Answers to common questions, if you have an FAQ.
- Reviews and testimonials, with names exactly as they appeared.
- Your service area list.
- Process descriptions: how a job goes from first call to finish.
- Warranty, guarantee or policy wording you stand behind.
If a page says what it needs to say, the redesign's job is only to present it better.
What needs a light touch, not a rewrite
Some lines will be out of date. Fixing them takes minutes, not a writing session:
- Facts that changed. Hours, phone number, address, email, prices, staff names, the towns you serve, services you added or dropped.
- Time words. "New this year", "we just opened", "over 15 years" when it is now over 25, "the 2019 season".
- Dead references. Fax numbers, "Like us on Facebook" boxes that no longer load, mentions of a former partner, links to a newsletter you stopped.
- Claims you can no longer back up. An award from long ago without its year, a certification that lapsed.
For each, write the correction next to the old line. Your designer or rebuild service can make the change.
Changes that are presentation, not writing
A good redesign also does several things with your words that do not change what they say:
- Splits long paragraphs into shorter ones.
- Adds headings so people can scan, often using phrases already in the text.
- Turns lists buried in sentences into bullet points.
- Moves the most important line, what you do and where, to the top.
- Puts your phone number in the header as a tap-to-call button.
These make old words read like new ones, without you writing anything. Using headings so visitors can scan your page shows what that looks like.
Where else your content is hiding
If your website is thin, or you do not have one, you probably have more written content than you think. Look in:
- Your Google Business Profile: the description, the services list, your answers to questions.
- Your Facebook page: the About section and posts describing jobs or products.
- Flyers, brochures and door hangers, which often have the clearest summary of what you do.
- Quote and estimate templates, which list services and describe how you work.
- Emails to customers. The way you explained a job to a worried customer last month is often better than anything a copywriter would produce.
- Your reviews. Customers describe what you did for them, in the words other customers use.
- Yelp, Nextdoor or directory listings where you filled in a description.
Copy the best bits into one document. That is the raw material of your new site.
Photos: reuse the real ones
The same goes for pictures. Real photos of your work, your team and your premises are worth more than any stock photo, even if they are not perfect.
Look for the originals rather than the copies on your current site, which are often small. Check your phone, old emails, your Facebook page and your Google Business Profile. Collecting photos for your website redesign lists more places, and what to do if the web copy is all you have.
When you should write something new after all
Reusing works for most of a site, but a few things are worth a fresh sentence or two:
- The home page headline, if it does not say what you do and where. "Welcome to our website" needs replacing with something like "Roof repair and replacement in Spokane".
- A page for a service you now do a lot of but never mentioned.
- Anything that is plainly wrong about the business today.
If you decide a bigger rewrite is needed, rewriting your website text during a redesign covers how to do it without starting from a blank page.
Saving it all before the switch
Whichever way you go, save a full copy of the old site's content first: text, photos and the list of page addresses. What to save before you replace your old website has the complete list.
What to do this week
- Copy every page of your current site into one document.
- Mark each part: keep as is, correct a fact, or remove.
- Write the corrections in the margin, briefly.
- Pull the best lines from your Google profile, Facebook and flyers into the same document.
- Gather your original photos into one folder.
With that document ready, a redesign needs almost nothing else from you. If your current site already has the words, you can see your site rebuilt first from exactly what is on it, and only correct what has changed.